Product Owner - Operational Excellence

Job description

bloomon is turning the flower industry on its head – for the better. How? By disrupting the traditional supply chain, where most florists operate offline and have done for decades. bloomon creates seasonal collections using unusual stems to deliver unique flower arrangements on repeat. We always use field-fresh high-quality flowers straight from the grower and deliver to our customers through a high-tech and highly creative platform. Our e-commerce company launched in Amsterdam in 2014 and went from start-up to scale-up at hypersonic speed. We are already active in five countries: the Netherlands, Germany, Belgium, UK, and Denmark. Next step? to conquer Europe… and then the world. Our goal? To become the first global flower brand in the lifestyle segment, filling hearts and homes with happiness. One bouquet at a time.

With fans and revenues growing at lightning speed, our Product team aims to deliver the digital and flower experience that our customers deserve. You will work alongside our team of passionate technologists, great designers and industry insiders to build propositions that are elegant and validated based on user research, as well as creating smooth workflows for our colleagues.

Our working methodology is as disruptive as our stack and infrastructure. We just implemented the Squad model founded by Spotify, where you work in a small multi-disciplinary and autonomous teams. In addition, we use tools such as Slack, Jira, Github, and Trello to communicate efficiently and asynchronously -- this allows us to work with anyone, anywhere.

What will you do?

As a Product Owner - Operational Excellence you will be responsible for making our supply chain and behind the scenes processes even smarter with the latest and greatest technology. This includes how we partner directly with growers, how we bind our bouquets at our binding location, the logistics involved to get our fresh bouquets to the customer, and providing our customers with the best support where needed.

With your ability to keep the helicopter view, interest in technology developments and strong operational focus you will be responsible for prioritising and executing operational excellence projects on the company roadmap, working with engineers in a multi disciplinary team to make it all happen. 

You will make sure that we continuously test, learn and optimize initiatives:
  • Engage with supply chain and CS teams to understand the impact they have on our service and customers, follow and take part in their processes, to understand what opportunities there are to make improvements using technology and quantitative /qualitative research
  • Gather best practices and keep track of technologies and software solutions of third parties that can help in driving bloomon’s operational excellence
  • Size and rank projects for the operational excellence roadmap, and assess together with our CTO whether to build these projects in-house or to use solutions from third parties
  • Specify solutions into stories and work with a team of engineers, a data analyst and where needed a UX/UI and visual designer to build solutions using Agile/Scrum principles


What do we expect from you?

  • MSc or higher degree in Engineering, Computer Sciences, Supply Chain Management, Econometrics, Product Management or equivalent
  • Strong understanding of tech, some degree of development skills would be a big plus
  • More than 3 years of experience with defining, building and integrating systems and tools to improve workflows of teams
  • More than 2 years of experience with managing a (product) team
  • Experience in Agile/Scrum environment and Scrum Product Owner training is a must
  • Experience in Supply Chain Management

Why bloomon?

Becoming part of bloomon means becoming a trendsetter. We make sure that we not only spread happiness amongst our customers, but also to our employees. We believe diversity creates uniqueness. Our diverse international team of highly talented people has different interests and hobbies and we support them all. Healthy lifestyle? Gym membership. Yoga? Sure, join our Thursday morning practice. Want to learn Dutch? Absolutely, we offer classes twice a week.

Additional bloomon benefits: 

  • Daily fresh and healthy lunch prepared by our lovely restaurant neighbors
  • a BBQ-worthy rooftop terrace
  • Working in a young, flexible and entrepreneurial environment
  • Friday drinks and social events
  • And of course lots of beautiful fresh flowers!

We all love what we do – so if you like challenges, developing new skills, growing creatively and taking initiative, you’ll feel right at home as part of the bloomon family.