Operations & Customer Experience Internship - UK market

Job description

About bloomon

The flower sector is huge with over €50 billion in annual turnover but 99% of the sector still operates offline. bloomon turns the traditional flower industry on its head with an online subscription model, unique style, ultra fresh flowers from our growers and personal delivery to our customers.

 

Our company and team are expanding rapidly. With an international team of over 80 highly motivated and ambitious people, we are active in five countries. bloomon has its main office in Amsterdam, but also operates out of Berlin, London and Taiwan. The bloomon team consists of seasoned e-commerce experts (ex-Rocket Internet) as well as strategy-consultants (The Boston Consulting Group, McKinsey, Spark Optimus), and has raised funding from renowned VCs as well as international entrepreneurs.

 

Job description

We are looking for a CRM and Operations Intern for our business in the UK market. In this role, you will be responsible for both structuring and improving our operational processes as well as handling customer contact channels, such as Facebook, email and phone. In your day to day job, you will be overseeing the entire delivery process, being the contact person for all UK deliveries and driving projects to improve our operational agenda. Next to these tasks, you will also help and support CRM projects and identify opportunities make our customers even happier! You will be given a unique chance to take ownership in constructing and following up on improvement initiatives. Your actions will have great impact on our growing business in the UK and give you the chance to leave your mark on the success of our start-up.

 

As you will responsible for many different and challenging tasks, we expect you to be a self-starter, solution focused and that you can work independently. We in turn offer a unique opportunity to truly develop your entrepreneurial skills with the possibility of staying on in a full-time position after the internship.

Requirements

  • MSc or BSc qualification
  • Strong analytical skills, a structured approach to work
  • Proactive and definite ‘can do’ attitude
  • Self-starting, enthusiastic and results driven
  • Passion for start-ups, e-commerce

 

What we offer

  • An attractive compensation package
  • Challenging working environment
  • Working within a strong and ambitious team in the UK
  • Participation in regular team events and great parties

 

An internship at bloomon gives you the opportunity to gain a lot experience within a short time frame in a fast-moving internet start-up environment. Our team is young, ambitious, and energetic. You will have unprecedented responsibility and will enjoy plenty of freedom in your day to day work. The location for this internship is in central London.

 

Is this your job?

Are you the next super star intern for the UK team? Apply directly for this job, make sure to send in your resume and cover letter. We look forward to meeting you!