E-Mail Marketing Internship

Job description

bloomon is turning the flower industry on its head. How? By disrupting the traditional supply chain – where 99% of players operate offline – and delivering field-fresh flowers straight from growers to our customers. High-tech versus highly creative, our data-driven e-commerce company launched in Amsterdam in 2014 – and went from start-up to scale-up at hypersonic speed. We now deliver bouquets weekly, biweekly or monthly to your front door in five countries: the Netherlands, Germany, Belgium, UK and Denmark. Our ambition? To conquer Europe. Then the world. Our quest? To be the first global flower brand in the lifestyle segment. And fill hearts and homes with happiness. One bouquet at a time.


Customer Relations at bloomon

We put ourselves in our customers’ shoes every second of the day so we can outshine expectations. How? By combining solid data analysis with creative solutions. We team up with our design and brand colleagues to create effective campaigns that make our customers even happier. Furthermore, creating transparency in our customers’ needs for the rest of the company – and giving actionable feedback. And simply by being awesome customer relations heroes as part of an awesome team.


What will you do?

We are looking for a Customer E-mail Marketing Intern who will be taking all our online customer communications and its reporting to the next level. On a daily basis, you will be responsible for setting up new initiatives to increase customer happiness.


You will be responsible for:

  • Analyzing and improving our online onboarding journey for customers;
  • Setting up and running e-mail and/or Facebook campaigns such as newsletters, birthday campaigns etc.;
  • Analyze our marketing funnels to optimize performance on different KPI's (open rate, A/B testing results, click-rate, conversion etc.);
  • Assisting and supporting the implementation of a new marketing platform;
  • Think of creative ways how to make our customers even happier (e.g., provide them with information about the flowers, help them arrange their flowers via a video and educate them about how to take care of their flowers).

Requirements

What do we expect from you?

  • You are at the last stage in a University level study;
  • Experience in Email Marketing is a plus;
  • Knowledge in HTML/CSS is highly appreciated;
  • Fluent in English;
  • Pro-active and definite ‘can do’ attitude;
  • A planner and commercially driven;
  • You are diligent and pay attention to details;
  • Analytical and numbers driven;
  • Enjoy responsibility, work independently but also a good team-player.


Why bloomon?

Being an intern at bloomon means learning from the trendsetters of the industry. We make sure that you have proper guidance throughout the whole journey. We believe in helping you reach your full potential, by giving you opportunities to get creative in a flexible work environment and freedom to develop. Remember that with great freedom, comes great responsibility. And you’ll have plenty of responsibilities at bloomon. We encourage every employee to act like an owner and actively spread happiness to our customers and in the office. At bloomon, we pride ourselves in knowing how to spread happiness amongst colleagues with weekly Friday drinks on the terrace.

Additional bloomon benefits: 

  • Daily fresh and healthy lunch prepared by our lovely restaurant neighbors
  • A BBQ-worthy rooftop terrace
  • Working in a young, flexible and entrepreneurial environment
  • And of course lots of beautiful fresh flowers!


We all love what we do – so if you like challenges, developing new skills, growing creatively and taking initiative, you’ll feel right at home as part of the bloomon family.